[Resolved]  Samsung — Samsung Galaxy Grand 2 camera Problem

Address:Bhopal, Madhya Pradesh

Sir I have purchased above said handset from amazon.in . Model no . SM-G7102ZKAINS & Serial no . RZ1F41Z0JAR ([protected]). I am facing blurred camera Problem since I purchased. I have serviced it 4 times at your registered service centre malviya nagar bhopal m.p. They are not changing it rear part by which very fine dust entered in the camera. . Pls repair or replace the part .
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Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 16, 2015
Ms. Legal Page Writers Customer Care's response
Hi Sir, we have gone through your issue. For resolving this issue you have an instant remedy to raise your voice against this deficiency asking for Replacement of your handset. May be your handset was having Manufacturing Defect. Our legal team can assist you in getting your complaint resolved as we directly contact the Customer Grievance Team. For more information you can contact the undersigned.Thanks Regds Mohit Popli Advocate/Author Corplexis Chambers Law Firm Founder: Filemycase.in Patientcause.blogspot.in (Medico-Legal & Consumer Helpline), helpingconsumers.blogspot.in ( Online fraud helpline) Mob : +91-[protected] Email: adv.[protected]@gmail.com
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