[Resolved] Samsung — Samsung Galaxy M30s/Quick discharging of Battery and Auto downloading of Apps. | |||
I had purchased a Samsung Galaxy M30 s Mobile on[protected] at ERODE/TAMIL NADU exclusive Samsung Showroom MY MOBILES-B. From the day one on wards the Battery was not Withstand even for 12 Hours and also the Auto Downloading of Apps. taken place even the option was in OFF status. On[protected] I went to the Dealer and it was informed that if the software was updated the problem is solved. But, even after that I have faced the same issues and I handed over my mobile to your authorized service agency on[protected] for observation. I think it is a manufacturing defect and I request you to kindly replace a new mobile to me. I am expecting your speedy and timely acting on this issue. Thanking you. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 24, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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