Samsung — Samsung Galaxy M31 continuous rebooting/restarting problem

Initially the reboot started with one or two times after I purchased the phone and gradually it has now reached in a stage where the reboot is in a continuous loop, phone gets heated, it cannot be stopped till the battery is exhausted.

I reached out service center and they said the issue lies with the motherboard, this might have caused due to some power fluctuation and asked to get the motherboard replaced which costs around 7000K.

When I asked if they can assure that replacing a new motherboard will fix the issue they said they can't assure or guarantee that it will solve the issue.

I do not believe the explanation that has been shared by the service center. If as they said that motherboard failure is the cause then they should have affirmed that replacing motherboard will fix the issue.

I would really appreciate If Samsung can take this up, because I have seen many consumers raising this complaint. I am not sure if it's just about the geo-location that Samsung is not considering these many complaints.

Would be really happy if they can roll a patch that can fix this
reboot issue or provide a genuine solution.