[Resolved]  Samsung — samsung galaxy note 5

Address:Mumbai City, Maharashtra, 400059
Website:[email protected]

I m usin this samsung galaxy note 5 since 5 april 2016 and i ve used all the note series im a huge fan of note series and forr the first time im facjng this incident before 5 days my battery got drained and it was not getting charged so i took it to the samsung authoriesd service centre zain telecom. Which is in andheri east he told me to come after sometime and collect your cell phone theres no issue and from 5 days he is telling me today and tomorrow and now finally when i spoke to him he is telling me the phone is dead whats this? In 16 months like this the phone will become dead... I know they have done something # as the name is not good of this centre people always talk bad about this centre and this is spoiling the name and image of samsung... Pleasesort out my issue as im not going to collect me phone from there or else ill take my issue on all the social sites
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Sep 7, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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