[Resolved]  Samsung — samsung headset ehs64 pin broken down, very sensitive

I have purchased this costly headset for better use. But within 10 days, when headset was connected to laptop, i got up, wire pulled little and it's pin broken down.

The warranty is denied for this saying physical damage. But the part was very soft, broken down because it's designed strength is very less. I did not had good experience by paying more.

Other rough and tough headsets i am using now doesn't break in similar scenario.
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Aug 7, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2020
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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