[Resolved] Samsung — Samsung Led TV UA32H5500AR- Service complaint

Basheer Manesh

from Kollam, Kerala

Address:

Kollam, Kerala

Samsung Led TV UA32H5500AR TV Bill Date -28/08/2014 from- BISMI KOLLAM near Ushus Auditorium, Pallimukku – Branch Manager: Mr. Vimal Kumar P R (BISMI KOLLAM) Mob: +[protected] We have registered a complaint regarding our Samsung TV as on 25th Nov 2014 @ service Id no: [protected] the model no of our TV is UA32H5500AR & Version code: TH01 While registering the complaint it’s said that your service engineer will contact us & resolve the problem in 24hrs but the staff said that panel of the TV is complaint is they will replace it in 2-3 days. But now it’s become 10 more days is still no more response from your side. I would like to inform one more thing that your customer service is very very poor. We were continuously communicating with your nearest service center at ramankulanara, kollam Kerala throughout these days, but of no use. Kindly take necessary actions to resolve the problem as early as possible Thanks & Regards Manesh Basheer Mail Id- [protected]@gmail.com Mob: [protected] & [protected]

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Dec 20, 2017

Complaint marked as Resolved

Its cleared how will remove this complaint...

Samsung India customer support has been notified about the posted complaint.

Nov 19, 2015

Updated by Basheer Manesh Samsung Led TV UA32H5500AR

Verified Support

Dec 21, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd