[Resolved] Samsung — Samsung Level u Bluetooth is not working properly

Shalu tomar

Address:

C-201, Miraj Meridian Society, Nathuwas, Nathdwara, Rajasthan-313301

Dear Sir/Madam

I have purchased Samsung level u Bluetooth on 26th Feb 2020 from Bherunath Mobile Shop, J.K. Mod, Kankroli, Rajsamand, (Rajasthan) GST Invoice No. 947, but now Bluetooth is not working properly.
Might be there is technical problem as voice is breaking in between while listening the song and battery backup is also reduced drastically.

I also visited the Samsung service center for the same issue but there nobody was not interested to attend my problem and they also asked to me to submit that box in which this bluetooth has come. But unfortunately that box has been misplaced from my home before some time.

Kindly look into this and registered my complaint.

Thanks & Regards
Narendra Singh
[protected], [protected]

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Aug 14, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2021

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd