[Resolved] Samsung — Samsung M31 | |||
I bought New samsung M31 mobile phone on June 12, 2020.And on May 25 2021, the phone was getting switch off automatically, i visited the samsung shop from where i purchased the phone their technician told me it might be software problem then after 2 hours of waiting he told me my phone battery is damaged .He told me to visit the samung service centre because my phone was in under warranty. Then from the service centre, firstly they told me that my phone display is damaged it should be replaced they took almost 1 month and now they are telling me that motherboard is damaged and i am still waiting for my handset 2 months passed. And also my exams are approaching. I request you to please give my phone as soon as possible . Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||
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