Samsung — Samsung M31S smartphone freezes and restarts frequently

14 month old Samsung M31S smartphone stopped working suddenly giving constant screen freezes and restarts. Tried factory reset and issue is persisting. took to samsung customer service and they are saying CPU complaint happening to a lot of same model phones recently. This is clearly a manufacturing defect and needs to be rectified by Samsung rather than charging customer 7500 Rs to replace the Motherboard.
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Samsung India customer support has been notified about the posted complaint.
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same problem with me too
Jyotish Gupta's reply, Dec 8, 2021
same problem with me and I aslo faced this problem after 14 months
I am also facing the same issue. Just after 15 months this re-start problem is happening.

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