Samsung — Samsung Note 2 (Display Blank) - Rufy Sattope

Address:

Mumbai City, Maharashtra

I own a Samsung Note 2 handset. The display of the device went blank exactly after 1 year o[censored]sing it. Since the day I begin to use the device, I was experiencing problems with it however I never complained considering that there are always some odd issues in every smart phone. 1)Despite of 3000+mAh battery, it did not lasted for more than 6 hours. I used several apps to increase battery life but received no success. At the end I bought power bank to excuse the problem. 2)Most of the times, the touch screen of the device does not respond. This happened mostly when I used to wake up the device from sleep mode. 3)When the device is in sleep mode, to wake it up when I press the power key, the device does not respond and it makes us feel that the device is powered off. When I hold the power key to power on the device. It does not power on after which I had to remove the battery and reinsert it back and only after which the device turned on. 4)The device automatically powers off without notifying me. At many instances, the people who were trying to get in touch with me informed me that they were trying to call me and that the the device was switched off and when I check the device, to my surprise, I found out that the device was actually switched off. 5)I connect the device to the charger and left it for charging. After couple of hours, when I go back to the device to found out if it charged. I found out that the device has stopped charging with increase in battery percentage of only 5-10%. I had to carry that bulky power bank along with the device every time which was a pain for me but I never complained. 6)The device used to get heated very often despite of any usage. I still tolerated that. Now the display of the device is not working. There is not any physical damage to the device. Expectations - Replacement of Device SSN:N7100GSMH IMEI:[protected] SN:RF1D25X6YGP Thanks and Regards, Rufy Sattope [protected]