[Resolved] Samsung — Samsung Note 9 camera issue | |
I am getting issues in camera whereas I have submitted my phone phone in march 2019 since then the camera issues I was facing I mailed them but there was no one to pickup the phone from my home as it's a super premium phone I was told at the time of service that o will get doorstep service. I have submitted my phone on 28th January 2020 they called me thrice and told me that my problem has been resolved but it was same as i submitted, intact service staff was using my phone as if it's his own handset. Till date the camera clarity is doesn't met satisfaction levels. Attached are the photos clicked from the handset I want refund for my phone and I also want to file compensation against the hardship I faced.
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Aug 6, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Aug 24, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |
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