Samsung — Samsung S9 warranty issue | |
Dear All, Myself Sathish Rajendran. I have submitted my S9 mobile on 9th Jan for Display replacement at SVC at chengalpattu and received a product on 21st Jan. From that day I'm facing "mic audio issue" and I visited SVC again on 23rd Jan, Since display got replaced recently, they advised me to use the handset like this for some days /month, then we'll resolve this issue. ( It may affect display if we do service Suddenly). FYI and documentation: I have informed Mr. Kaushik krishnan (attached) the same on 23rd Jan through email(attached). After few days, from February I'm following with both SVC at chengalpattu and Kaushik (Samsung Engineer), unfortunately I'm not getting any response from them. * SVC at chengalpattu is ready to do without warranty, As expected (Always traitorous guys ) but why do I have to do without warranty even I informed the issue during the warranty period on 23rd Jan itself? Please do support with my issue as soon as possible. It's very pathetic and pitiful to use the handset like this and continuous following with them is ridiculous... Hope it will get resolved soon, thanks! Cheers! Sathish Rajendran, +[protected] Was this information helpful? | |
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