[Resolved]  Samsung — Samsung service centre

On the date 1/7/2020 I gave my phone to get it right at service center. got right on
I was not being given the call because of installment completed na of phone
Phone is not being given even after completion of all installment
I am being harassed for 1 month by telling some malfunction in the samsung finance app
I also complained to samsung customer care against service center but he also did not take coection so far
Be given to me my phone at the earliest. this is reqest from samsung
I had finance my phone from samsung plus its that 8 installment Manth over the 1880

Service center bill no.[protected].
Complaint number [protected].
Service centre Simran electronic
Address: 4 '1st floor Nehru Nagar
Agra282002

My name is Ashish verma
Device : Samsung A50 6/64
My contact. [protected]
Email: [protected]@gmail.com
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Aug 17, 2020
Complaint marked as Resolved 
9289673372 my contact number email ID [email protected] My phone does not seem to have any app or calls. samsung finance plus app My all installment have been completed 1juy 2020 10 Oct 2020 ho gya abhi tak kuch bhi nhi hua ha kab tak asa hi mujhe prasan kiya jayga Please turn on the my samsung finance plus app by doing So that I can run my phone Because of not current In that app it is showing Please support samsung finance DMI Full stallment complete please open your DMI app Please...🙏🙏 Sir Phone finance registered number 7465 890 136 Owner name :Archana Verma (my mother) #Samsung# Has tax on all stalment pay why are you not open the app. dmi app
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2020
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Aug 14, 2020
Updated by Ashish verma 74
My phone does not seem to have any app or calls. samsung finance plus app
My all installment have been completed
Please turn on the samsung finance plus app by doing
So that I can run my phone
Because of not current

In that app it is showing

Please support samsung finance DMI
Full stallment complete please open your DMI app
Please...🙏🙏 Sir
Phone finance registered number[protected]
Owner name :Archana Verma (my mother)
#Samsung#
Has tax on all stalment pay why are you not open the app. dmi app

Aug 14, 2020
Updated by Ashish verma 74
Plis reply samsung 24 hour DMI app open this
Aug 15, 2020
Updated by Ashish verma 74
I had a call from samsung customer. mande has a meeting with service center officials. please get my phone turned on as soon as
Aug 17, 2020
Updated by Ashish verma 74
Aaj 10 August 2020 hai mera phone 1july sa samsung service centre ka pas 6 August tak tha unhone mujhe phone unlocked karka nhi dia mujhe bola gya ki 24 hour ka andar ya open ho jayga fir bhi abhi tak ma phone ma kuch chala nhi pa rha hu mujhe aaj Monday ka bola gya tha ki Monday tak open ho jayga abhi tak koi jawab nhi
Mujhe esa kab tak prashan kiya jayga emi Puri karna ka bad bhi asa mera sat ho rha ha ma request krata consumer complaint sa ki plis mare help kro mera phone opne karbao plis sir
Aug 17, 2020
Updated by Ashish verma 74
Plis samsung India plis... open my dmi app plis sir ma apse request kar rha hu plisssss mera phone mujhe open karka ka dado plis request hai apsa #samsung#
Plisssss mari Puri ime bar chuki hai mera pass prof bhi hai
Aug 17, 2020
Updated by Ashish verma 74
samsung etni achi service da rha hi ab to mera call bhi utha ya nhi ja rha ya kase catumer service hai mena call keya mena bola ma ashish verma bat kar rha hu to unhone call cut kar dia ma sat ya galt ho rha bhot ma 1 din ka time da rha hu samsung ko ma fir kraunga or jitni bhi Google par cansumercomplaints ki wibesat ha sab par samsung ki kilaf complaint krunga ya service centre bala mera sat bhot galat kar rha hai
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