[Resolved]  Samsung — Samsung Side by Side Refrigerator - Rampant and Systematic Service Center Fraud in India

Address:

Pune

For more than 8 months Samsung India Service Centers are involved in a systematic fraud which has led to the same gas re-charge issue occur for the 4th time - every 2 months and customers are forced to pay or Samsung without any consent or regard for Customer Complaints deletes the registered complaints after committing to providing a full repair or replacement. There seems to be a system where customers are defrauded by causing sever problems to your refrigerator and ultimately harrassing customers, till they get tired.

I am committed to taking this to the Samsung India CEO and media to ensure other consumers are not defrauded by these unethical practices and succumb to promises of a replacement. Most importantly, after 5 different Customer Service Executives claiming they are calling from the CEO's office, they still have no face to resolve the issue. I guess it will be resolved when top management investigates thIs or someone will in next few days.

Regretfully shocked and harrassed Samsung India customer