[Resolved]  Samsung — Samsung tv complaint

Address:

WZ-G-6-B 3RD FLOOR SANT NAGAR EXTENSION TILAK NAGARV NEW DELHI 110018

My Samsung TV is still under warranty, I bought the TV in March 2023, now crack is showing on the screen of my TV. But neither the TV nor the screen is damaged, but the Samsung service center is not repairing the TV under warranty because they are saying that there is physical damage.But there is no damage on the screen or TV.

My request is that Samsung department should repair my TV under warranty as there is no physical damage.But there is no damage on the screen or TV. I have also attached the video and photo, please check it. In the photo, as long as the TV is off, the entire screen is shown perfectly. Without any damage, as soon as we switched on the TV, damage was shown from inside the screen.And there is no push on the TV nor anything else from my side.

My request is that Samsung department should repair my TV under warranty as there is no physical damage.