[Resolved]  Samsung — Samsung washing machine repair,no response from samsung service centre though we raise ticket since 3 days

Address:Falt no 202,indus radharam residency,opp to veternary hospital,santapeta,ongole

Hii, am resident from ongole, I have samsung front load washing machine which was repaired from 3 days, so I contact the samsung service centre they say service man will attend with in 24 hrs but they don't appear since 3 days, we continuously contacting the customer care about service man not attending the service, they are saying we are sending mail with out giving any clarity about service, my mom have knee problem she can't wash the cloths, we are receiving worst service, how can we wash cloths with out washing machine though samsung saying they are giving best service, but customers receving worst service, so kindly consider my complaint and solve my issue, thank you.
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Aug 13, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I am totally frustrated - washing machine in warranty - 3 complaints made -

- Ref [protected]
-Red [protected]
-Ref [protected]

2. My phone no. Is [protected]. Email is anand.virender @ gmail.com. Stay in Pune .

Please help. No washing machine since 7July.

Col VK Anand, Veteran

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