[Resolved]  Samsung — Samsung washing machine top load

Address:	Rohtak, Haryana, 124001
Website:	www.samsung.com

My complaint is regarding Samsung washing machine top load which we bought on[protected]. we registered our complaint at the company service center on 7-8-2015. There is some noise problem in the washing tub. Engineer visited then but he misguided us by saying that there is no problem in the machine that's only due to the power supply, so we took no further action. In that period machine was in warranty. As now the machine is creating much bigger problem, now it also stops in between the washing process, so we again consulted them from the last 2-3 days. I'm not getting what they are doing. Daily they assure us that they will do something which will be our favour and now they are saying that as now the machine has no warranty period left(warranty period was till[protected] so you have to pay extra charge of Rs 5500/- & your some part of the machine will be changed after which it will function properly. Now the complaint is that when the machine was in warranty then they told us that the problem is only due to power supply & now when the warranty gets over only before 1 week so they are claiming that some part will be changed & for that you have to pay the extra amount of Rs5500/-. Please go through the problem as soon as possible. We will be highly obliged to you.