Samsung — samsung washing machine (wobble technology) caught fire

I have Samsung wobble washing machine at my home.
Today morning, I kept some clothes for washing in the machine and suddenly I saw some smoke coming out of it. I immediately called my husband and asked him to switch off and unplug it and then he removed all clothes from the wash drum. Still lot of smoke was coming out. Then he poured huge amount of water on it suddenly a small fire broke out of it. And after throwing so much water, finally it subsided.
Our kitchen is very close to the washing and if we had not come to know about the fire, God knows there could have been heavy consequences.

We never expected this kind of hazardous malfunction from a Samsung washing machine. I request immediate action on this issue.
Photos attached for your reference.

Ankita Sheth,
Email : [protected]@gmail.com
+3 photos
Was this information helpful?
No (0)
Yes (1)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information