Samsung Service Center — AC Complain to Samsung country head.

Address:

Ranchi, Jharkhand

I have purchased one 5 star split AC of SAMSUNG Model No. – AS185TKAXTL from SAMSUNG Dealer Shri Ganpati Elecronics, Pasa House, Circular Road, Ranchi 834001 (Jharkhand). My purchased Invoice No. – 262 Dated:- 22-April-2010 at a price of Rs. 31000.00. After few months it was not working properly. I called SAMSUNG CUSTOMER CARE, because it was under warranty. Their Technicians Mr. Shajeed, Fara, , Papu & many visited to my house C-1, Abhilasha Apartment, Purlia Road, Road, Ranchi - 1 (mob.[protected]) & checked the product but issue was not resolved. I again called them but they didn’t respond to my calls. I went to the said dealer but they didn’t take it seriously. I was fed up with all of this. After so many visit & request the dealer lodged my complain & allotted me Complain No.-[protected] dt.[protected] & told me that your problem will be solved within a month. From that day, I am waiting for SAMSUNG CUSTOMER CARE peoples till now. Then while browsing TV, I found CNBC Pehredar. So I’m going to lodge my complaint against SAMSUNG ELECTRONICS INDIA Ltd.