Samsung — service center fraud or scam?? | |
Hi, Is there a justice to us.? I submitted complaint that my samsung phone was stuck in samsung logo, Service center guy took phone inside, and then said water damage, cannot claim warranty. Cannot repair as no stock. And he returned me a complete dead phone, it doesnt show samsung logo also now. I thought my bad luck, now same issue, for another person. Wow https://www.consumercomplaints.insamsung-galaxy-m30s-died-under-warranty-but-samsung-refusing-to-repair-replace-phone-c2707439 His phone also stuck in samsung logo, Service center guy took phone inside, and then said water damage, cannot claim warranty. Cannot repair as no stock. And he returned me a complete dead phone Samsung service center guys taking our phones with software issues, they are dropping on motherboard and then saying water damage and avoiding giving warranty, wow. A new scam or fraud?? Was this information helpful? | |
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Samsung India customer support has been notified about the posted complaint. Verified Support Sep 11, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |
 3 Comments | |
Comments
Same thing happened with me instead i was asked to pay 12600 rupees because my screen has cracks, but i went 2 times and 2 different prices were quote to me for same problem how is that possible
Reply
The same thing happened with with me my phone was also stuck on samsung logo . so i went to to service center then they said that after when i openned the phone my self i noticed my display was changed with a sort one i brought my another phone too but same thing happened they changed it again i was a good customer of samsung . i want my real working display back at any cost . or i will not buy any phone of samsung.
or i will go to the consumer court . i m a lawyer
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