Samsung Service Center — Refrigerator repairing problem

Address:	Jhunjhunu, Rajasthan
Website:	www.samsung.com

I have double door refrigerator model no. 3135. I requested for repairing my refrigerator to samsung customer care. My Ref no. was [protected]. They allotted my case to one service center named Angira Refrigeration, Jhunjhunu. One engineer visited my home after 2 days n told one part of freeze named 'PCB' need to be changed. But i felt that engineer was not experienced n he did not understand freeze problem. Then i again called to customer care to send other engineer for repairing. But every time customer care people told that your request is pending. On part has been ordered. I did not received any satisfactory answer. Now after 10 days that engineer replaced PCB in my freeze n charged Rs. 4400/- for such repair. My Refrigerator is still not working properly. I got unsatisfactory service from samsung customer care n Angira Refrigeration service center. I request samsung management to improve your service. I want my freeze completely ok and perfect.