Samsung Service Center — Samsung service center complaint rsgerding patching imei number

Address:

Agra, Uttar Pradesh

Dear Sir, I am Sudhanshu Sahni from Agra, Uttar Pradesh. I have Samsung Galaxy Note 2 and its battery got swelled so I visited nearest service center on friday i.e. 24 July 2015 at 6:00 PM to know about the price of original Note 2 battery, customer service executive replied me the price of that and I was enquiring more about the battery at the same time another customer entered and asked to purchase Galaxy Note 2 Data Cord when he was paying for Data Cord of Rs. 262 executive asked for his mobile phone(Galaxy Note 2) but the customer replied he doesn't have right now at the same time I was standing besides that person having my Galaxy Note 2 in my hand executive have taken my Galaxy Note 2 and open IMEI number and entered online. I was shocked that what he is doing and when I interrupt why you are entering my IMEI into his online entry then executive replied Note 2 codes are same. From the time he entered my IMEI into the online system my IMEI number was patched and my phone showing emergency calls only...incoming and outgoing service has been stopped, signals are coming and also I have purchased new original Samsung Note 2 battery. This is the cheap service I faced from such a reputed Brand of Electronics (Samsung) from its authorized service center. ORIGINAL IMEI : 357729/05/270859/4 CHANGED IMEI: [protected]/01 I request you to please take action against it and to resolve my problem. Below is the address of that service center City Plaza S-1, Mahatma Gandhi Rd, Shah Market, Civil Lines, Agra, Uttar Pradesh [protected] Thanks & Regards, Sudhanshu Sahni [protected]