Samsung Service Center — Worthless of opening service center of samsung,i totally disappoinmentted with the service from taratala service center.. | |||
I have a Samsung smart ph and the model no is GT S5282, anyhow the phone pattern lock get locked so i went to the taratala service center to break the lock, the date was 20/08/2015 after one day my father went to the service center they told "sir we are trying" and on 24th of aug i went to the service center then they said they are trying but they are unable to unlock so i said plz return me the ph then they said u have to gv rs.230 INSPECTION CHARGE after that they wl gv the phone and the customer care executive as ms.unmesha chakraborty with whom i have talked, , , wid dat ""a gal wearing pink colour top and jeans and a boy waering samsung shrt"" they were trying to counsil me if i dont gv the rs.230 then these 230 charge wl be cut from her salary...when they didnt tried to open the lock then what the use of taking those unnescerily charges from the customers aftr lots of conversation they agreed to gv me the phone but the phone was in condition not to use, they totally deleted all things including the mother board of the phone..then what the usage to open such service center without helping people you ppls are damaging the phone wasting the money.is this a stargery to take more charge..i totally disappointed with your services, it just damaged my phone..i gave the phone to unlock but what they did now its like a playing phone for babies no work on phone...& iplease mail me i[censored] have any solution for these [protected]@gmail.com. bill no-[protected](taratala samsung phone service center) Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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