Samsung — Service is not providing by the company for more than one and half month

Address:

Bokaro, Jharkhand, 827009

Dear Sir,

I have purchased a samsung washing machine and my washing machine is not working and i have complained regarding it on[protected] and my compalin ID is [protected]. Service engineer was visited and told me to change the wiring cable and which is chargeable, we permit them to replace it and the engineering visted to take an old or repaired cable to change this and charged as new one. This is also accepted by the service provider that the new cable is not in stock so he is doing this. We told him to change this with new one and i am also informed to the CEO office of the Samsung regarding this type of cheating but i didnot get any response from their side.
Again i have complained regarding the issue, that is not resolved till now on[protected] and my complain id is [protected], But till date no any response is received to resolve the issue.

Please help me.

Thanking you

Yours faithfully
Rajeev Ranjan