[Resolved] Samsung — Service not provided | |||||
I have samsung refrigerator model rt31m which i had purchased on 28th july 2008.. the fridge has now a problem of weak cooling for which i registered a complaint (no. [protected]).. the engineer who visited told that there is a gas leakage and if he tries to repair the fridge it will become dead.. can this be the solution to a problem.. if in any case we have to buy a new fridge why would we call an engineer.. this is the state of affairs of a reputed company like samsung.. they are misleading the customers Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||||
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd