Samsung — Service Order No - [protected]

Dear Sir/Madam, This is a complaint against Samsung India on my TV repair. I have raised a complaint on display issue on my 65 inches QLED TV. Samsung team came and inspected and told me that the panel has to replaced. As it is out warranty, they told us to pay for panel. I have agreed for the payment. But till today they have not replaced panel. Their technical team saying the reason that they dont have stock. The tv purchases before 3 years. How can a company say they dont have stock. But their email replies saying that i have denied for the payment which is NOT true. So i kindly request you to help me on this issue as no one in samsung india responding me. Thanks, G.DEVASAHAYAM. Advocate. High Court of Madras.