[Resolved] Samsung — Service request:[protected] for double door digital inverter refrigerator | |
Service request:[protected] My address is Flat NO.301, Haritha Residency, beside Pragna IAS Academy, Jawaharnagar-Gandhinagar, Hyderabad 500020.(near Ashoknagar Cross Roads, near Indira Park). Though I have informed my new address while seeking samsung service request, it is assigned to your engineers pertaining to different area of operation. It is assigned twice to a wrong person, who is not willing to attend the request. Likewise, one day is completely wasted in getting the refrigerator repaired. Had the assignment of service provided to right person, the service would have been completed and customer's day would not have been wasted waiting for the same. Was this information helpful? | |
Aug 14, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 01, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |
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+91 89 3993 9899 [Customer Care]
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