Samsung — SIM CARD NOT BEING DETECTED IN GALAXY S4 MOBILE HANDSET

Address:Mathura, Uttar Pradesh

MOBILE HANDSET: SAMSUNG GALAXY S4, GT-19500. S/N : RF1D513YXXY DATE OF PURCHASE: 02.06.2013. PROBLEM: SIM Card NOT being detected in my Galaxy S4. Already got SIM Card cum SD Card Jack/ Tray replaced on 06.04.2015 for Rs. 1250/- (as my Phone is out of warranty).Receipt dtd. 06.04.2015 for replacement of SIM Jack is attached herewith. However, problem again repeated in May'2015 and is still persisting. SIM Card NOT being detected. Visited the Samsung Service Centre at Mathura, U.P. - No solution provided. Please note that all the SIM Cards which have been tried are working fine in other Mobile Handsets but are not getting detected in my Galaxy S4 handset. You are requested to please resolve this issue and provide a replacement free of cost. Please note Galaxy S4 is an expensive mobile set and one of the Flagship smartphones of SAMSUNG. Therefore, please provide solution and help us customers to maintain faith in SAMSUNG products. Kiran Kr Maji Mathura, UP. [protected]@indianoil.in
+1 photos
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information