[Resolved]  Samsung — Swollen battery and tilt phone

Address:	HALDWANI NAINITAL PIN 263139 UTTARAKHAND
Website:	SERVICE CENTRE RUDE AND DISGUISTING BEHAVIOUR ..NOT ACCEPTING THE PHONE WHICH IS UNDER WARRANTY

I recently brought Samsung A21s from reliance Digital on 6 june 2020..But to my surprise gradually it start tilting and its battery has swollen and now it has stopped charging also.
I doubt its battery can blast anytime ..Considering this as a serious problem, i visited your so called service centre at Haldwani .
But their behavior was so rude and disgusting..Such service centres also bring a bad name for company and have also a bad impact on goodwill of company.
Samsung is a renowned company so they must ask customer feedback.
Rather then accepting the manufacturing fault, they start be blaming me .They was giving me the excuse of mishandling.
And not accepting the unit for DOA case ..When I asked for DOA, they said that its not possible, even I have talked to owner of service centre mr Kamal bisht. But his behavior was also very rude
swollen battery can leak and damage your phone or it can even explode and start a fire. ..if it will hamper human life, then who will be responsibe ?