[Resolved] Samsung — Swollen battery | |
My samsung A5 2016 battery is swollen and look like it will explode anytime.i have used this samsung for the last 5months after acquiring from my friend who bought this phone in India.initially this samsung A5 2016 oftenly power off when battery charge drops below 50%.i love this phone but LETTING ME DOWN..what can i do please advice accordingly ?ever since i used fast cable charging..i had suspected this may have been the cause of the problem and decided recently to use slow cable charging.this has not solve the problem. Was this information helpful? | |
May 16, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |
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