Samsung — The worst after sales service

Address:

Mumbai City, Maharashtra

I made a mistake of buying a 46 inch smart which had a price tag of nearly a lac which now doesnt work and that too within its warranty period. My complaint no which Samsung so beautifully slates as request no is [protected].It's been 5 days since a replacement of a certain part is logged in as per the visiting technician and the most non informative customer service but i am yet to hear from any of them.I bought an ac last year whose remote sensor wasnt working since the first day.As in this case the part was replaced after huge to and fro but the device not replaced. It seems Samsung just is willing to sell without responsibility of quality