Samsung — This is regarding screen damage after the update on samsung galaxy note 9

This is to bring in to your notice that i am a dedicated samsung user for the past seven plus years i have always been a fan of the note series.I own a Samsung galaxy note 9 which was working perfectly fine until the update.However the updated i found out that the screen started turning green on the increase of brightness and the phone gets stuck.I had been to the nearest Samsung service statd ouion and they told me that the screen is spoiled.I dont have any damage on the mobile and not even a single scratch.I checked all over the internet and found that the update has caused the problem.so i would request you to change my screen free of cost since it was and update glitch and not my fault.feel free to contact me on my below numbers for any details.

Thanking you

Shailesh Anvekar

[protected], [protected]
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information