[Resolved]  Samsung TV — Led samsung ua40hu7000

Address:

Pathanamthitta, Kerala, 689101

I had purchased SAMSUNG 4K LED TV from Gopu nandilethu G.Mart, Cochin on 26th august 2015, The company representative came about 5th or 6th of september only to install the TV. The TV shows intermittent on off problem from the first day itself. when the carton of TV was opened the battery of remote was rotten and due to suspicion we checked its date of manufacturing, it was made on june 2014. We realised that We purchased an old stock TV, we intimate this to the company on the installation day itself and the company relaid that company give full support including replacement...so not to worry. When the TV shows problem of intermittent on, off ...and when we repeatedly complain the company directly update the programme and reset the TV through on-line and assured that problem will not come again. but after one day the same problem repeated and reported to the customer care...but the response was poor. in the mean while the TV was completely gone off on 7th of October . i called the company and asked for replacing the TV as the product was showing defect from ist day itself, and more over company provide me an old stock. The company bluntly turned down my request and did not even attend my case favourably. i want refund of my money and i am not ready to accept a product like this from a company like samsung.