[Resolved] Samsung — TV replacement request #Diffect in display# 2097061#

Maruth

Jun 29, 2021

Address:

Samsung shop online

First Name :Maruthi
Last Name :L
Email Id :maruthi.[protected]@gmail.com
Contact Number :[protected]
Request type :TV replacement request
Product Model Number :UA32TE40AAKBXL
Product Serial number : 0DTB36TR501402F

Hi team,
I have ordered TE40A model Smart HD tv in Samsung shop application on 26th june. I have received the Prouduct today and samsung engineer came for installation. while installing engineer noticed that there was deffect in display. Grey patches moving on the panel and many ants are inside moving in all over the screen it's clearly visible there was an issue. Service engineer removed the TV and kept back he suggested there was a issue so request for the replacement.

We are attaching the image and videos for reference.

so we are requesting you to Kindly Replace the product at earliest.

Was this information helpful?

No (0)

Yes (0)

Aug 7, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Related Samsung India reviews

View all 18888 Samsung India Reviews

Comments

Samsung India Customer Care

from Chennai, Tamil Nadu

Jun 30, 2021

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd