Samsung — Two door refrigerator

There's a saying that God save the Queen.
This maxim subtly applies to all Samsung products.
If you buy any Samsung product, just beware you are in a surprise that no product guarantee comes with it and of course, no after sales service.
I bought a 415 litres Samsung refrigerator on[protected] for Rs. 43, 990/-and it stopped working in 2018. I had to wait for nearly 30 days to get it repaired and that too the compressor was replaced with some other part number but not the same model as before.
I had to call umpteen number of times, to be precise almost 40 calls and that too with their sales and service head Ms. Sonia at Gurgoan H.O.
Now again on[protected] it has stopped working. I complained on their toll free number and the compressor was replaced again along with some other parts and they charged me something around 2700/-.
The next day again it stopped working and the engineer who had repaired it informed me that again the compressor is not working and needs to be replaced and they have taken my refrigerator to their workshop and charged me Rs. 600/- again for transportation.
Today also i.e. on[protected], I contacted their workshop manager Mr. Dinesh Patel who in turn informed me that they are unable to detect the fault in it and has sought the help of their Engineers at Samsung H.O..
It is almost one month now and I am without my refrigerator, and GOD only knows when it will reach me in a hale and hearty condition.
This harassments by Samsung has forced me to cough up Rs. 22, 000/-
as I had to purchase a new Whirl Pool refrigerator.
This Samsung refrigerator which I had purchased from CROMA, Ahmedabad is a defective piece which has been forced upon me.
I REQUEST THE GENERAL PUBLIC AT LARGE NOT TO BUY ANY SAMSUNG PRODUCTS IN FUTURE AS THEY CHEAT THEIR LOYAL CUSTOMERS BY DELIVERING DEFCTIVE PRODUCTS AND NOT DELIVERING SERVICE IN TIME.

SURESH K.C.
AHMEDABAD.
[protected], [protected], [protected]
[protected]@yahoo.co.in