[Resolved]  Samsung — Unhappy with service center

Address:Mumbai City, Maharashtra

Hi I own a Samsung galaxy note 1 I have been to the service center in Veera Desai road twice to get my phone repaired.It still isnt working, I am sooooo disappointed with the service and the poor quality of technicians Samsung has hired. I had heard many people complain about poor service, mainly housewives but this was 1st hand experience of such a bad service when my phone has been repaired twice and part has been replaced and it wont work for more than one day. I have also received a feedback call and gave a honest feedback and heard no call back from you.I think feedback is just a protocol you follow as a job on your part Terrible experience. My whole family owns samsung phones.Never Again
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Aug 14, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Dear Customer,

We are sorry for the inconvenience cause to you


Request you to kindly share your contact/complaint details so that we shall be able to resolve your concern


You may also reach out to us on below email address


Thanking and assuring you our best services always


Thanks & Regards

Jitendra Singh

Customer Experience Samsung India
Jitendra.[protected]@partner.samsung.com

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