Samsung — Unrepairable Convertible Refrigerator

Bought a refrigerator in year end of 2022. Stopped working and couldn't be repaired after multiple attempts from service staff. Please proceed with immediate replacement as it is casuing my elderly parents extreme pain in this hot weather.

Follow up: Samsung service has called but they are not replacing the product even after 3 failed attempts to repair. The technician keeps closing the request and refrigerator Fridge section is not cooling at all. I am not going leave this matter hanging and will be submitting an official court case against samsung if not action is taken from your side.

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Dear Customer,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung

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