Samsung — Useless Washing Machine

I have purchased samsung front load washing machine this year just to upgrade. Yesterday the machine started showing error while switching it on I immediately complained on Samsung customer care . Today an executive from Samsung visited my place and told me that wiring has been damaged due to rat bites I could not understand how this could happen to a machine being sold by a such reputed brand like Samsung. He informed that wiring has been
Damaged and the replacement will cost me rs 3200/-!!!. The
Technician told that the wiring is damaged due to the activity of
Rats (Rats have entered inside the machine and bitten the wires) and there was no solution other than replacement of the wires
The reason for The damage appeared really strange to me because i have never dealt with such problems in my last 3 old washing machine. I couldn’t believe that how a brand like samsung missed
Out the possibility of a problem like this and kept those sensitive
Parts exposed for the rats to damage it, if somehow they managed to
Enter into the machine.

The technician also told that this damages caused by rats will not be covered under warranty. Samsung has left big holes under the machine without covering so that rats can enter through it and damage the machine. A local technician near my place told that other brands machines dont have these kind of problems because they have installed a rat mesh in their machines to prevent the entry of rats, and this is a common problem for samsung machines.

It is like they have intentionally left the rat holes in the machine to get all that extra money for repairing after selling the machine. They are saying it may even cost more if other parts are damaged too. I am extremely disappointed and now i just want samsung to collect their horrible machine and return my money so that i never have to deal with their brand.