[Resolved] Samsung — Washing machine | |||
Installation and demo reg, I purchased the washing machineww61r20ekmw-04jz5pbn801160 on 04/09/2020 andbills attached. And installation request also done on 5/09/2020, but ur team keep in calling but not comming to installation. So we have been waiting morethan 4 days. Then i called mr. Suresh [protected] the below person who has called me earlier and asked about delay response. He said clearly like that only we are working if you want cancell the call and return back the machine to dealer and were ever u go no issues we will manage the shows. Like this poor response persons appointed by samsung and creating noncense issues to all end users and damaging samsung brand name. Like this person spoiling the samsung market through irresponsiblities, pls remove and arraange proper trainings to service personnel to sustain maret share. Otherwise big problem. I[censored]r taking action or not no problem for me but iam telling to friends or i am going to consumer coart means ur comoany name getting bad, Note. I purchased machine due to wife not well and old machine god breakdown, but samsung team thinking i saved ur maching showcase... If tomorrow not done neans will file case in highcoart... +1 videos Was this information helpful? | |||
Aug 11, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 11, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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Comments
I bought washing machine from croma sion east but machine is not working properly. cloths are damaged with black strain on my white clothes.I complained many time still my machine not repaired. Company and croma doing nothing. so many clothes damaged.I bought machine on 02/11/2020.It is 6.2 kg fully automatic. I want to know why company not repaing my machine.If my machine not repaired I have to go to consumer court.
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