[Resolved]  Samsung — Worst customer care ever

I am an extremely frustrated customer taking to the internet with the hope that this will atleast generate some helpful response from Samsung!
It has been over a month since i lodged a complaint for my Tv Display issue.
Two days later a technician showed up who checked and said they would need to place order for some ‘part’
It’s been over a month and after multiple calls to the toll free number I get a response that the part has finally reached the city.
However, now these people tell me that it’s pending warranty documents. I have shared every single bill copy that very day itself!
I’m extremely frustrated with how I need to call up the toll free number every single day and repeat the whole story and it’s yet in vain!
Very very unhappy with their service!!
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Aug 5, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2020
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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