Samsung — Wrong Tracking Information over the repair ticket raised

Address:

Samsung India electronics Pvt Ltd, 20-24th floor,two horizon centre, golf course road, sector-43,dlf ph-v , gurgaon, Haryana,122202, +91-124-4881234

Dead Sir/Madam,

I've raised a repair request on our Samsung refrigerator and an engineer came and examined it more than 10 days back and told me that some part is damaged and in order to get that part they took 1500 rupees and went. Till then no response from their side when I tried reaching service support over call they will tell we'll look into issue. Below is the tracking number given to me but they are providing wrong information in their site saying the refridgerator repair is completed.

Tracking number : [protected]