Sarf Trading — Replacement of phone

anshulsriv

from Jaipur, Rajasthan

Address:

Allahabad, Uttar Pradesh

This is AnshuI I bought this item Samsung galaxy k zoom 8gb [protected] on 27june 2015 under paisapayid [protected] under Sarf trading 20/43 EVK sampath road, Vepry, Chennai 600007.The item is delivered to me on 3july 2015 at address 143, tularambagh, allahabad, uttar pradesh 211003.After using the phone 3 days on the lcd display there were several lines start showing(as in the pic) i called to Sarf trading regarding this they said courier the phone to my company address we will check.I send the phone to their address through bluedart courier AWB NO -[protected].After 2days they said they will replace the phone and will send to me.After several calls they send me a message on 23july 2015 that they are sending the phone by DTDC courier AWB NO[protected].When i track the courier the destination is showing MUZAFFARNAGAR instead if ALLAHABAD(my address).Now, they are not receiving the call and not replying the message.Please resolve this problem and give me replaced phone. Thanks

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Comments

Piyush Jain Baza

from Ahmedabad, Gujarat

Afterr seeing the above mentioned complains... My phone can't be repair it only can replace... So companyy tell me how much days u want to replace it...

farheen khan

from Mumbai, Maharashtra

Sarf Trading — Taken cell phone for repairing and not replying now

i had send my cell phone for repair as it is under warranty, they promised me that they will send repair and resend within 14 days . and now its almost 25 days .even noe m not getting proper reply .

Hrishikesh Hadke's reply, Dec 7, 2016

i had also send my phone for repairing which is under warranty near to mounth gets over i didnt get any reply from compony