[Resolved] Touch Point Services Authorized Partners For Bharti Airtel — Fake Company collecting the documents and money

Shweta$

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Its already been more then one week the touch point services people collected my id proof documents as per the conversation with them they told the service will start within 2 days but till now no updates from touch point services, from last two day i have been calling on [protected] but the ladies are replying will update you soon but no reply. NOW THEY STOP RECEIVING THE CALLS THE AGENTS FROM Airtel charging money and collecting documents from the people and not updating, how the people will trust them after giving all the documents might they will misuse with the documents airtel should take strict action against them i want my money back otherwise start my service asap. Thanks Shweta mishra.[protected]@gmail.com

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Jan 12, 2017

Complaint marked as Resolved

Verified Support

Oct 25, 2013

Airtel Customer Care's response Namaste Ms. Mishra,

This is with reference to your post dated 24 October 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

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Verified Support

Oct 28, 2013

Airtel Customer Care's response Namaste Ms. Mishra,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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