Shama Sardar Travels — Very very very poor service

Address:

Chennai, Tamil Nadu

I have booked 2 bus tickets on Shama Sardar Travels from Kodaikanal to chennai on 16th Aug 2015. Travels has utilized the busy day and operated three buses with exorbitant charges for the travel...Bus condition was extremely horrible as water was seeping from all sides in the so called Luxura Executive A/c Sleeper bus. Bus was having starting trouble and switching off very frequently. Every one was sitting in their seats as the beds were wet due to water seepage. The attendants were very arrogant and not answering for the queries properly. When I contacted the Travels office to complaint, no proper response and I asked them to refund my amount as the service is very bad... the office bearer asked me to get down from the bus at almost 11.00 p.m in the middle of the road was really shocking. Completely cheated the entire passengers by charging Rs.1500 per ticket and providing worst service. Requesting the concerns to lodge a complaint against this travels and do the needful in refunding my money atleast partially.