Shop CJ — False Advertising and return policy | |||
I ordered set of 6 bedsheets+ towels from SHOP CJ @ Rs. 2999 +shipping charge ON 10-Aug-2015. My Order Id is [protected] The products delivered was not as per their TV presentation (Airtel Dish TV) and requested them to take back as the fabric used was very poor in quality within 48 hours of receipt. In advertisement it was showing 100% cotton but it is polyster mixed fabric They initially promised to take back in case of product not meeting your expectation or different from what has been shown on TV. Now they have refused to take back back but also talk rudely that the product can not be taken back. One Person saying that you do whatever you want to do but we will not refund the money. Secod person accept the complain after did long conversation and told that authority person will call you to resolve the issue. 3rd person(authority person) called and said that we don't have any refund policy. We can not do anything for you. This amounts to cheating and I am afraid not to buy any thing from them. SHOP CJ is cheating with their customers by wrong advertising, quality product and RETURN POLICY. Was this information helpful? | |||
SHOP CJ Network customer support has been notified about the posted complaint. | |||
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+91 12 4430 6000
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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