Shop It Today — Collecting money from customers and cheating innocent public

Address:Bangalore, Karnataka, 560102
Website:www.shopittoday.in

Hi Team,

I am Premnath R and submitting my compliant today. I got a call from Shop it today on Feb 25 that I have been selected as part of their promotional offer and I just need to pay 12.5% of Service charge and I would be getting IPad Pro 128 GB. I need to pay just 9000 INR. I asked them various questions obout this offer. They told me that its promotional offer upto March and I am eligible and lucky customer. And another 8500 INR for Samsung 48 inches UHD Curved HD/LED TV. And they told me that I have won 50 grams of gold coin in their weekly contest and I need to pay 22, 500 INR. I have done 2 NEFT transfer and 1 cash deposit. Mr Ravi Sharma from Shopittoday customer care told me that I would get complimentary Sports shoe and sports wear within 3 days of cash deposit and next day I would get all my products. But later he told me that due to over pricing of produts, cannot be couriered and Is it okay for me to get cash refund instead. I said yes if there are no deductions. He confirmed me that there are no deductions and next day he told me that I need to pay 10%( 36000 INR) of overall 3.6 Lakhs products worth to get my cash refund. This company is cheating the public and request you to take action on this company. There is no value to customer service and simply delaying the delivery and not refunding the cash.. Request you to get the products or refund my money. I have paid 42000 so far and not received anything till date.
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Miss Meera is talking to me and accepted that Ravi sharma is trying to cheat and fraud. She confirmed me that I would receive my products within 18th March. What If I dont receive my products again and if they are trying to cheat again??
They even told me that all conversation is getting recorded on IVR and why should they cheat the public. They asked me to trust this company and deposit / NEFT transfer cash without even single percent of doubt.

Making customer to remind, follow up and escalate. Why are they making customer disappointed?

Regards
Prem
Hello Customer complaints team,

I have not received a response till date on my complaint. Why there is no response from Shop it today Customer care department yet?

Regards
Prem

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    Shop It Today Phone
    +91 92 1109 4709
    Shop It Today Address
    Shop No 112, Saini Enclave, Karkardooma, Anand Vihar, Delhi, Delhi, India - 110092
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