Shop It Today — Paid for offer not delivered or amount not refunded

Address:	110092
Website:	shopittoday.in

On[protected] at 11.05 hrs, I received a call from phone number[protected] from Mr Sanjay saying that he is calling from Shop It Today India Pvt Ltd informed me that your mobile number has been shortlisted under promotional activity in our organization and you are eligible to get any product up Rs. 45, 000/- from our shopping site for free of cost only after payment of 12.5% sale tax of market price, Accordingly I asked him to provide the same in written communication, and provide me the site address and also I have phoned to customer care no. written on the site +91-[protected] and they have confirmed me about the genuineness of the call and offer. As per my request, they forwarded the link for registration and selection of product as such I have selected Sony Bravia Television of cost Rs.35900/- . He forwarded an E mail from their official E mail ID [protected]@shopittoday.in to my personal E mail ID informing the Bank account details of their organization and amount to be paid towards sales tax @12.5% Rs.4488/-. Again after enquiry in different department of the site I have transferred the amount to Axis Bank (SECTOR-24, ROHINI DELHI-110085) A/c [protected] on 23/11/2015. Then I have confirmed the same over phone to Mr. Sanjay[protected] & Mr. Sidharth Sharma[protected] accordingly I have also received a payment confirmation mail from company’s official mail id.. Over phone I have been informed by Miss Puja Joshi from Dispatch[protected] that she want to confirm my address and also confirmed that two gold coins also packed in your package as free gift. Next day i.e. on[protected] Mr. Ajay informed me through call from phone number[protected] that you have need to pay only Insurance amount Rs. 9474/- in company’s favour. I transferred Rs. 9474/-in their Axis Bank account by NEFT and informed him accordingly to Mr Sanjay. Then Mr. Sanjay Phoned me that why do you have deposited by NEFT you must deposited by cash in branch. Now you go and again deposit cash in the above bank account. Then I have asked him to refund the Rs.9474/- in my account so that I will draw and deposit by cash in your account. They refused to do so and tell me in crude and rough language that after deposit by cash they will revert my amount deposited amount Rs.9474/- transferred by NEFT. If I will not deposit my both the amounts are fore fitted. Then I request no. of time to refund at least Rs. 9474/- as the same is wrongly transferred. But they refused to do so. Then on 25.11.2015 I have contacted to Customer care over phone +91-[protected] and asked about the status of my refund. Some one picked my phone and confirmed about my deposits and they will give the status on Saturday i.e. on 28.11.15. But when I call they leave my on attended even today i.e on 01.12.2015 also.