ShopClues.com — refund issue | |||
i had ordered two ucb watches under order no.[protected] on 5th of September from shopclues ...i received my order after a delay of one month ...when i opened my parcel the watches were different from those which i had ordered ...after that i filed complaint for wrong article delivery which was approved for return after delay of 20 days under return request no. (140263 )... after that i applied for refund of my paid money (1198+ 90=1288 ...90rs returning courier charges)...& shop clues mailed to return back the watches to their address ( clues network pvt ltd plot no.648 N.delhi pin 11061) which i sent via speed post under receipt no.(EE[protected]IN) & they have received the product on 23 dec ...now they have mailed me on 23 jan that they have not received my product but the speed post tracking site is showing to have delivered them back the article ...kindly help me in my refund attaching below copy of my return to shopclues Was this information helpful? | |||
8 Comments | |||
Comments
PLACED ORDER FOR 2 UCB WATCHES on 5th nov 2013 from shopclues.com, RECIEVED A DIFFERENT ARTICLE, FILED A COMPLAINT AND RETURNED THE PRODUCT via india post on[protected] rcpt no.EE[protected]IN recieved by the agency on[protected]. on 23 jan 2014 AGENCY CLAIMED PRODUCT NOT RECIEVED, GP0 SRINAGAR CONFIRMED DELIVERY AND PROVIDED TRACKING RECORDS OF THE ARTICLE RETURNED, BUT COMPANY TO MY SURPRISE REFUSED TO ACCEPT. NOW after few weeks i received a parcel from shopclues which contained a damaged mini sewing machine which i have never ordrd and they are clmng that this item was returned to them from my side but the item has been bght by MANISH DANDEKAR 16130, SANGRAM CHOWK MH 416115 under shopclues ordr no.8530595 as per the bill attchd with the parcel and he has rtrnd the item to shopclues under india post trckng no.EM[protected]IN, i do not know what to do shopclues.com owe to me Rs 1300 kindly help ...more than year has passed neither they managed pick up for damaged mini sewing machine nor they refunded me my money kindly help team akosha.
regards,
imrose
regards,
imrose
proper hindi
yeh bohot hi bekar app hai sirf pagal banati h or kuch nh dikhati kuch or hai or bhjti kuch or hai isse acha hai company band krde
yeh bohot hi bekar app hai sirf pagal banati h or kuch nh dikhati kuch or hai or bhjti kuch or hai isse acha hai company band krde
i cancelled my order no .48505173and refund the amount of both order
2nd order no is48505169 n total bill amount 374/-
so please refund my full amount .fast
2nd order no is48505169 n total bill amount 374/-
so please refund my full amount .fast
I have ordered the microsft lumia 535 which is not working. My order number is #77327414. I request u to please refund my money(5438/-) as soon as possible. Thanks
WallPaper that suits ShopClues.Com WebSite ! Please UPDATE IT as soon as possible @ your HomePage!
Please Check The Related Images and you will understand the complete story!Thanks & Regards,
Rahul Gupta
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
This is a harassment to the customer, and a wrong policy in online shopping business. They are showing good offers. After paying money sometimes cancel the order and refund money after months, and sometimes just hold the money and don't answer to complaints. Some action should b taken to stop such activities.
Thanks
Dibakar Panda
mob:[protected]
email: [protected]@yahoo.co.in