ShopClues — Order not received & cheating and harassment to customers

Address:

Gurgaon, Haryana

I have booked a reliance dth connection sdstb 3 months bronze pack &free installation (Qty:1). Order id.92639386 online with shopclues on june. 03, 2016 and paid rs 1200. Shopclue confirmed the order and provided the shipping details (Courier name: india post - registered-bjw tracking number: ri[protected]in track your shipment: to track this package goto http://www.indiapost.gov.In/ and enter the tracking number shown above.). This tracking number never worked for me. I complained with shopclues and merchant. I drop many email and i got response that we have contact with our courier partner and delivered it. I got suspicious because they did not provide me product. This was my first case as i have purchased many items from shopclues. I think they cheat many people by this way. They collect the money and use for their personnel interest and make the people fool. I want my money back. Please help...