ShopClues.com — Damaged product delivered | |||
I had ordered a HP Deskjet 1510 Multifunction Inkjet Printer (White) from Shopclues.com vide Order Id-9703917. The product was delivered to me by DTDC courier POD No-D15995944. Sadly after I received the product and I opened the pack then I found that the glass scanning plate(on which the object to be scanned is placed) is completely broken.I immediately contacted their customer care and informed them about the issue for which they gave me a complaint no 636114. I was then asked to provide images of the damaged product. I also provided the same as required on 3rd January, 2014.Since then I have been constantly been contacting them but with no revert from their end. I had also requested for return of the product vide request no- 170905 on 8th January, 2014. Unfortunately the same has also not been answered till date. Request you to kindly check as if this is the level of customer commitment they provide then its high time that customer s should be made aware of them and people should abstain from shopping with them. Was this information helpful? | |||
 16 Comments | |||
Comments
damaged product was delivered. No reply for the registered complaint.
complaint date was 22nd August 2014 and still no reply from your side.
Customer care also does not support. sort out my problem on emergency
basis. i always keep calling customer care and no response is given.
worst service received till date.
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complaint date was 22nd August 2014 and still no reply from your side.
Customer care also does not support. sort out my problem on emergency
basis. i always keep calling customer care and no response is given.
worst service received till date.
Order No.[protected]
I received the product (Seagate | 160 GB SATA HARD DISK DRIVE 7200RPM | SEALED PACKS 160gb Hdd) on 19 Sept. 2014 on 4.00 PM it was damaged and requested a return pickup first in return request status it was showing Return pickup is intiated but now it is showing Pickup Attempted - Shipment Not Ready but there was no pickup i was all the time in my home my home was never closed the customer care is not even picking up the calls
I WOULD BE GRATEFULL IF YOU WILL LOOK IN THIS MATTER I AM FRUSTATED AND LOOSING MY FAITH ON ONLINE SHOPPING..
I received the product (Seagate | 160 GB SATA HARD DISK DRIVE 7200RPM | SEALED PACKS 160gb Hdd) on 19 Sept. 2014 on 4.00 PM it was damaged and requested a return pickup first in return request status it was showing Return pickup is intiated but now it is showing Pickup Attempted - Shipment Not Ready but there was no pickup i was all the time in my home my home was never closed the customer care is not even picking up the calls
I WOULD BE GRATEFULL IF YOU WILL LOOK IN THIS MATTER I AM FRUSTATED AND LOOSING MY FAITH ON ONLINE SHOPPING..
Order No.[protected]
I received the product (Seagate | 160 GB SATA HARD DISK DRIVE 7200RPM | SEALED PACKS 160gb Hdd) on 19 Sept. 2014 on 4.00 PM it was damaged and requested a return pickup first in return request status it was showing Return pickup is intiated but now it is showing Pickup Attempted - Shipment Not Ready but there was no pickup i was all the time in my home my home was never closed the customer care is not even picking up the calls
I WOULD BE GRATEFULL IF YOU WILL LOOK IN THIS MATTER I AM FRUSTATED AND LOOSING MY FAITH ON ONLINE SHOPPING..
I received the product (Seagate | 160 GB SATA HARD DISK DRIVE 7200RPM | SEALED PACKS 160gb Hdd) on 19 Sept. 2014 on 4.00 PM it was damaged and requested a return pickup first in return request status it was showing Return pickup is intiated but now it is showing Pickup Attempted - Shipment Not Ready but there was no pickup i was all the time in my home my home was never closed the customer care is not even picking up the calls
I WOULD BE GRATEFULL IF YOU WILL LOOK IN THIS MATTER I AM FRUSTATED AND LOOSING MY FAITH ON ONLINE SHOPPING..
Rechargable charger not working... damaged product... the product delivered today found to be broken... Envie Bettle Charger not charging... and one of the battery found to be broken by internal... Refer the snapshot.. Order no: 24242935 @ shopclues.com
Hello,
I have purchased Formal White Shirt through shopclues.com. My Shopclues Order Number 42234279. It was delivered to me on 19.03.2015.
But, the product is damaged and it is useless. Kindy replace the same and sent me a proper product.
By...
R.MANIMARAN
ADVOCATE
I have purchased Formal White Shirt through shopclues.com. My Shopclues Order Number 42234279. It was delivered to me on 19.03.2015.
But, the product is damaged and it is useless. Kindy replace the same and sent me a proper product.
By...
R.MANIMARAN
ADVOCATE
TO DAY I RECEIVED A WRIST WATCH FROM SHOPCLUES.COM, AFTER OPEN THE PACK I GOT A DAMAGED WATCH, HERE IT'S BELT IS DAMAGED AND LED DO NOT WORK PROPERLY. I WANT TO REPLACE THE WATCH AS SOON AS POSSIBLE.
I have purchased 1 piece of PLAZA PENDULAM WALL CLOCK 30 Order No. 59190455 Tracking No. 70154185 received on 09.07.2015. After opening the parcel the wallclock 's glass and body of the product was already damaged I request you to kindly send / replace the product immediately.
regards,
mohanraj.k
mobile no : [protected]
regards,
mohanraj.k
mobile no : [protected]
Shopclues.com — Not refund my returned money
My order number[protected] Return number- 1230439Shopclues.com — defected mp3 player
We ordered an MP3 player from this site, opened the product as soon as we received it. But it was absolutely a defective piece. Please do help. We want that site to give us another piece and check it before delivering it to us. Thankyou.
Shopclues.com — order cancel
Plz cancel my order no.50413439received wrong order
I ordered one sari which one is so different from the ordered So I want to replace it otherwise I want my money back. Please accept my complain.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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worst service received till date.